May 2011 Floods — Fast Facts

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Published by Territorial Headquarters,
Communications Bureau
Community Relations & Development Department, Atlanta, Georgia

The Salvation Army responded immediately following major tornado activity in the southern United States, serving the immediate needs of survivors by providing food, beverages, emotional/spiritual care, and other necessities.

As the winds lost their strength, communities throughout the South were left to face yet another disaster: floods. The storms’ rains have pushed southern rivers to historic levels. As cities flood and people are displaced, The Salvation Army will continue to meet human needs in His name without discrimination.

The following information represents the Southern Territory’s fifteen states and the District of Columbia.
• The Salvation Army has served 200,000+ hot meals, 456,000+ sandwiches, snacks & drinks.
• The Salvation Army has provided 54 Mobile Feeding Units (Canteens), 1 Field Kitchen, capable of producing 20,000 hot meals per day, 1 Shower Unit, and 2 Satellite Communications trailers.
• The Salvation Army has ministered through its Pastoral Care to 9,000+ individuals.
• The Salvation Army has begun helping with emergency Social Services in several locations.
• Salvation Army officers, employees and volunteers have served a total of 52,000+ hours.

Please note: All inquiries for gifts in kind should apply through

The Salvation Army Continues in Disaster Relief Services Including Memphis Where Historically High Mississippi River is Expected to Crest Today

Memphis, TN — May 10 — The Salvation Army has been extremely busy serving throughout the Southeast for over two weeks with back to back disaster relief efforts, including wildfires, tornadoes, and now flooding. “This is the first time since Katrina that The Salvation Army has had all of its divisions of the fifteen Southern United States Territory activated in relief efforts or on stand-by to serve,” states Southern Territory Disaster Director Jeff Jellets. To date the Territory has served 186,301 meals, 436,360 sandwiches, snacks, and drinks and have given pastoral care to 7,997 individuals. Donations raised to date are $1,789,182.00 with 48,698 hours of volunteer and staff time.

Since April 25th, The Salvation Army of Memphis has been meeting with Emergency Management of Shelby County, TN and partnering agencies to meet immediate needs and to determine a long term recovery plan. “The Salvation Army is prepared to serve until we are no longer needed. It is a privilege and our mission to serve and be the hands and feet of Christ to those in need,” states Memphis Area Commander, Major Mark Woodcock. To date, the Memphis Area Command disaster response has provided over 4,000 hot meals and over 10,000 snacks and drinks. At this time, Salvation Army Mobile Feeding Units (canteens) from Memphis and Jackson, TN, and Owensboro, KY are serving in those areas affected by the flooding.

These multiple disasters require additional resources to meet the ever-increasing demands on services. Foremost, we ask for your prayers as we serve in the disaster affected areas.

Media Contact:

Kimberly George
KTN Divisional PIO

Preparing For Mississippi River Flooding

Memphis, TN — May 9, 2011 — The Salvation Army has been busy serving throughout the Southeast, including Tennessee in the aftermath of the April 27, 2011 tornado outbreak. This morning, The Salvation Army sent in additional personnel to assist ongoing efforts in the Memphis area as the floodwaters continue to rise. To date, the Memphis Area Command disaster response has provided over 3,600 hot meals and over 10,000 snacks and drinks. At this time, Salvation Army Mobile Feeding Units (canteens) from Memphis, Jackson, TN, and Owensboro, KY serve in those areas affected by the flooding. Major Mark Woodcock, Memphis Area Commander states, “As we continue to assess the needs in the Memphis area, we pray for the best but prepare for the worst.”

These additional disasters require additional resources to meet the ever-increasing demand on services. Foremost, we ask for your prayers as we serve in the affected areas. We also remind you that there are a variety of ways in which you can donate monetarily to the relief effort. Donors can call 1-800-SAL-ARMY (725-2769) or visit the Salvation Army Memphis website: . Text to give is also available by texting the word “give” to 80888; a $10 donation will appear on your cell phone bill. Other monetary donations should be sent to The Salvation Army, 696 Jackson Avenue, Memphis, TN 38105; please mark them “May Floods.” For additional information please contact Major Mark Woodcock at (901) 299-8235.

Media Contact:
Kimberly George
KTN Divisional PIO

First Tennessee Offers Financial Relief for Communities Impacted by Storms and Flooding

MEMPHIS, Tenn., May 9, 2011 — In response to storm and flood damage, First Tennessee Bank is providing relief to people in the bank’s markets through payment and credit assistance options and waived fees. In addition, the First Tennessee Foundation will match donations from the public and employees up to a total of $250,000. First Tennessee is part of the First Horizon National Corp. (NYSE: FHN) family of companies, and the First Tennessee Foundation is sponsored by First Tennessee.

First Tennessee will provide payment assistance and make additional funds available to existing consumer and business credit customers. For new borrowers, the company is offering assistance through new credit availability for auto, real estate and equipment loans. All options are subject to credit approval, and borrowers must be located in areas designated by FEMA as disaster areas. County declarations are updated daily by FEMA, and availability of assistance will be expanded as additional counties are declared disaster areas.

In addition to the extension of credit options, First Tennessee will waive fees from May 8 to May 22 for non-customers on selected First Tennessee ATMs in the impacted areas.

The First Tennessee Foundation will provide up to $250,000 for storm relief by matching public donations made at First Tennessee financial centers and contributions of First Tennessee and FTN Financial employees. Anyone wishing to contribute to the relief efforts can visit any First Tennessee financial center and make a donation to the Red Cross or The Salvation Army. Contributions will be accepted through June 10.

The bank will also donate $1 for every new “like” the First Tennessee Facebook page receives. (

In Shelby County, First Tennessee financial centers will collect items needed at relief shelters. For a list of the requested items, visit

For more information, call 1-866-285-2171 or visit your local First Tennessee financial center.

About First Horizon
The 5,200 employees of First Horizon National Corp. (NYSE:FHN) provide financial services through almost 180 First Tennessee Bank locations in and around Tennessee and 18 FTN Financial Group offices in the U.S. and abroad. First Tennessee has the leading combined market deposit share in the counties where it does business and one of the highest customer retention rates of any bank in the country. FTN Financial is a capital markets industry leader in fixed income sales, trading and strategies for institutional clients in the U.S. and abroad. FHN has been recognized as one of the nation’s best employers by AARP and Working Mother magazines. More information is available at

First Horizon Contacts:

Media Relations, Jack Bradley, (901)523-4813
Media Relations, Lizzy Haymond, (901)523-4291

Support Services Continue Due to
Arkansas Flooding

Oklahoma City, OK (May 10, 2011) — The Salvation Army continues to serve responders to the White River flooding and is on alert for other parts of the state as the Mississippi continues its path south.

Prairie County — Des Arc, AR
The Salvation Army is currently providing meals at a fixed feeding site at Gospel Mission Church at 210 Mission Street in Des Arc to community members affected by the flooding. Also, a mobile feeding unit is delivering meals to the National Guard troops in Hazen and the Emergency Operations Center for Prairie County. Much of the surrounding area is only accessible by boat and many homes have been destroyed. In five days, The Salvation Army has served 2,937 meals with the Baptist Ministries Disaster Relief teams joining forces with us on Monday, May 9.

The Central Arkansas Area Command began service on Thursday evening and a crew from Fort Smith, AR arrived on Friday to serve through Monday’s breakfast. On Monday, Lt. Israel Roseno arrived with a crew from Fayetteville, Arkansas to oversee feeding operations.

Randolph County — Pocahontas, AR
In Pocahontas, flood waters are receding. Many are finding out their homes will be condemned to the flooding. However, The Salvation Army will continue to provide assistance to those in need. Food service ended on Sunday, with a total of 4,857 meals served since April 28 when the flooding began. The Salvation Army’s Family Thrift Store will be providing emergency supplies including toiletries, food boxes, and more to flood victims as soon as all of the supplies arrive later in the week. The store is located at 212 E. Everett Street.

Faulkner and Garland Counties – AR:
On Wednesday, May 4 and Friday, May 6, The Salvation Army participated in a One-Day Disaster Assistance Centers where close to nine pallets of food boxes were provided to tornado victims as well as providing emotional and spiritual counseling.

Additionally, Prairie, Pulaski, and Washington Counties also received and distributed close to five pallets of food boxes to flood victims in the affected areas.

Media Contact:

Cindy Fuller

Wreckage is “What We Make of It”

BIRMINGHAM, AL — May 9, 2011 — Marian Loft walked into The Salvation Army distribution warehouse in Birmingham this afternoon with nothing. Like so many others, Marian lost all of her possessions in the tornado that hit the Birmingham area on Wednesday, April 27, 2011. Her house suffered a direct hit leaving behind splintered pieces of what was once a happy home. Marian, thrown 50 yards from her house, was lucky to be alive.

“It was the most terrifying thing I’ve ever witnessed,” Marian said.

Marian was taken in by family members, who she has been staying with since the tornado hit. She heard about The Salvation Army’s relief efforts from friends who were helped by The Salvation Army in the days after the tornado.

Walking through the aisles of donated food, water, cleaning supplies, clothing, toys and pet supplies, Marian faced the unthinkable challenge of deciding what items she needed most in order to start her life again from scratch.

Marian said she has always loved The Salvation Army and was thankful for the help she received. She plans to let everyone know that The Salvation Army is offering help to those who are in need.

Of her lost possessions and home, Marian said, “Wreckage in life is what we make of it. It can either kill you or teach you to overcome something tough.”

Media Contact:

Melody Paton
Community Relations Director
The Salvation Army Lubbock
(806) 787-6609 cell

Salvation Army Feeding Services Wind Down as Distribution Centers Ramp Up

Jackson, Miss. (May 9, 2011) — As the response to Alabama and Mississippi tornadoes moves towards its second week, The Salvation Army has begun transitioning to intermediate recovery and distribution of limited disaster assistance.

Currently, EDS personnel are providing food, beverages, and emotional/spiritual care to storm victims in Alabama and Mississippi. Over 157,900 meals have been served to date including 5,388 on Monday. Additional resources, such as clean-up kits, are being distributed. To date over 6,300 clean up kits have been distributed.

Pastoral care teams have provided emotional and spiritual care to over 8,300 people. Prayers have also been conducted with thousands of others.

As power continues to be restored in many communities, the need for The Salvation Army’s feeding services are diminishing quickly. On Tuesday, only 13 feeding sites will be operated down from a high of 40 just one week ago. Below are the feeding locations for 5/10.

Madison County, AL Huntsville, AL Publix Shopping Center
Jeff Rd/Hwy 53

Calhoun County, AL Anniston, AL Webster’s Chapel Baptist Church
3091 New Liberty Road
Wellington, Alabama

Franklin County, AL Lafayette, LA TBD

Marion County, AL

Monroe County, MS Tupelo, MS DRV-18 Piggly Wiggly
63436 Hwy 25 North, Smithville

Tuscaloosa, AL Panama City, FL DRV-20 American Legion (3800 University Blvd)
Pensacola, FL Holt Baptist Church
3101 Alabama Ave NE, Holt, AL

Jacksonville DRV-20 Forest Lake Baptist Church
107 18th Street, Tuscaloosa, AL

Ft. Lauderdale, FL DRV-20   Crescent Ridge Rd/Keene Drive
Meridian, MS Tuscaloosa Corps (Greensboro/21st Street)

Jefferson County, AL   Tallahassee, FL DRV-20 Pratt City – Scott School
1517 Hiberian Court

West Pasco, FL Pratt City East – Hwy 78 and Cherry

Tampa, FL DRV-20 350 Industrial Drive, B’ham

Dothan, AL DRV-18 North Smithfield (4400 Campbell Lane)

Additionally, The Salvation Army is providing case workers and distribution at multiple sites across the affected areas. Limited distribution of clothing, household items, food boxes, cleaning supplies, and limited financial assistance are available. To date over 56,000 people have received assistance from The Salvation Army.

Below are the 19 distribution sites as of 5/9.


Birmingham/Jefferson County (350 Industrial Blvd, B’ham, 35211)
Guntersville/Marshall County (1500 Sunset Drive – G’ville Rec Center) Casework ONLY
Guntersville/Marshall County (609 Blount Avenue)
Cullman/Cullman County (103 3rdAve – Thrift Store)
Arab/Marshall County (1336 Gunter Avenue – Thrift Store)
Anniston/Calhoun County (171 Town Center Drive – Ft. McClellan)
Russellville/Franklin County (204 Ash Ave. – Russellville Rec Center)
Jacksonville/Calhoun County (Eagle Point Church, Jax,)
Decatur/Morgan County (Corps building – 114 14thStreet, Decatur)
Fort Payne/Dekalb County (450 Gault Ave North – Service Center)
Huntsville/Madison County (Corps building -2114 Oakwood Ave)
Jasper/Walker County (Thrift Store – 207 20thSt, Jasper, Al)
Pisgah/Jackson County (3030 County Road 58 Pisgah)
Montgomery/Elmore & Autauga Counties (900 Maxwell Blvd, Montgomery)
Oneonta/Blount County (333 Valley Road – Service Center)


Meridian/Lauderdale County (120 6thAv South – Social Services)
Houston/Chickasaw County (114 Washington Street, Houston, MS – Service Center)
Oxford/Lafayette County (2649 West Oxford Loop – Thrift Store)

Media Contact:

Mark Jones
ALM Divisional PIO

The Salvation Army’s Disaster Recovery Center Locations for Tuesday, May 10th

Chattanooga, TN — The Salvation Army continues to serve the community by providing emotional, physical, and spiritual support in the communities that have been affected by the recent tornado outbreak.

In Tennessee:

Bradley County, TN — The Joint Disaster Recovery Center is located at the Old Cleveland Bank and Trust Building, 10 Church Street NE, Cleveland, TN 37311. Immediate needs can also be met at the Peerless Road Church of God of Prophecy, 3301 Peerless Rd., Cleveland, TN 37312

Hamilton County, TN — The Salvation Army Disaster Recovery Centers are located at The Salvation Army in East Lake, 2140 East 28th Street, Chattanooga, TN 37407 from 8:30 a.m. to 4:30 p.m. and in Tiftonia at John A. Patten School, 3202 Kelly’s Ferry Rd., Chattanooga, TN 37419 from 12:00 – 6:00 p.m.

In Georgia:

Catoosa County, GA — The Joint Disaster Recovery Center is located at 36 Muscogee Trail, Ringgold, GA, 30736 from 10:00 a.m. to 6:00 p.m.

Walker County, GA — The Joint Disaster Recovery Center is located at Walker County Agriculture Center, 10058 N. Highway 27, Rock Springs, GA 30739 from 10:00 a.m. to 6:00 p.m.

Media Contact:

Lt. David Costellow
PIO Chattanooga Area Disaster Response
(270) 881-6510

The Salvation Army of Augusta’s Emergency Disaster Team Returns Home

Augusta, GA – May 10, 2011 –The Salvation Army of Greater Augusta announced today that Katie Atkinson, Volunteer and Disaster Services Coordinator, Debra McKenzie, Development Manager, John Gillam, a member of The Salvation Army Corps (the church), and The Salvation Army of Greater Augusta canteen (mobile kitchen) returned to Augusta, GA last night after serving tornado victims for 10 days in northeast Alabama.

During their 10 days in the tornado disaster zone, The Salvation Army of Greater Augusta delegation served 1,000s of meals out of Salvation Army canteens to those scrambling to put their lives back together. The Augusta delegation witnessed not only the devastation of the numerous tornados that struck Alabama, but also the healing process that has begun in the days since the tragedy.

A day by day journal of the Augusta delegation’s experience serving the tornado victims has been placed online for public viewing at:

Also, photos from their 10 days of service are available at:

In addition, on Thursday, May 12, Katie Atkinson and Debra McKenzie will be available to tell their story of hope to the media. To schedule an interview with them and film footage of the canteen they served in, please contact Anthony Esposito, Public Relations Coordinator, at 706-421-3047 or

For more information about The Salvation Army of Greater Augusta, please contact:

Anthony Esposito,
Public Relations Coordinator

The Salvation Army in Georgia Moves from Primary Response to Recovery for Tornado Survivors

NORCROSS, GA (May 10, 2011) — As immediate needs for food, beverages and personal items have been met, The Salvation Army moves from response to recovery in Georgia by helping tornado survivors of April 28 begin the long road of recovery. Throughout the weekend of May 6 – 8, The Salvation Army in Bartow, Floyd, Lamar, Meriwether, Spalding and Troup Counties served:

778 people received meals
1,850 persons were cold beverages
1,084 snacks were given

In coordinating long-term recovery, the Salvation Army through FEMA and GEMA has established Disaster Recovery Centers (DRC). Georgians who live in the following counties and who qualify for tornado recovery assistance may register at these locations:

Bartow County
5450 Hwy 20, Cartersville, GA

Meriwether County
121 Perry Street, Manchester, GA

Catoosa County
36 Muscogee Trail, Ringgold, GA

Pickens County
1266 E. Church St., Jasper, GA

Dade County
71 Case Ave., Trenton, GA

Polk County
55 Cline Ingram Jackson Rd., Cedartown, GA

Floyd County
300 W. 3rd St, Rome, GA

Spalding County
819 Memorial Drive, Griffin, GA

Green and Morgan Counties
1253 College Drive, Madison, GA

Troup County
1220 LaFayette Pkwy., LaGrange, GA
Lamar and Monroe Counties
118 Academy Drive, Barnesville, GA
Walker County
10058 N. Highway 27, Rock Springs, GA

Media Contact:

Valerie Johnson
Director of Public Relations
The Salvation Army Georgia Division


Unimin Corp. in Tuscaloosa Donates Big to Help The Salvation Army’s Disaster Relief Efforts

TUSCALOOSA, Alabama (May 09, 2011) — Plant Managers from Unimin Corporation’s locations in Tuscaloosa and Calera met with The Salvation Army today to discuss recovery efforts in Tuscaloosa and west Alabama. Glenn Robertson, Plant Manager in Tuscaloosa, Danny Buffkin, Plant Manager for Southern Lime Co. in Calera, and Majs. David and Cherry Craddock, Corps Officers of The Salvation Army in Tuscaloosa, discussed the 101 year history of The Salvation Army in Tuscaloosa and the long term recovery of tornado victims.

After the meeting, Glenn Robertson presented a check for $25,000 to The Salvation Army on behalf of Unimin and its employees. This gift will go toward tornado relief efforts that help individuals and families affected by the April 27th tornado outbreak.

Unimin is one of North America’s leading producers of non-metallic industrial minerals. The Tuscaloosa operation produces Silica Sand and the Calera plant produces Lime. — The Tuscaloosa Corps facility and local emergency canteen were heavily damaged in the April 27th tornado, rendering the facility and local mobile canteen inoperable. Mobile Incident Command operations at the Tuscaloosa Airport location are working to manage efforts and set up collection and distribution points around the region. Currently, no donations are being accepted at this location as there is a critical lack of storage and distribution resources.

Media Contact:

Shane A. Autrey
Public Information Officer, Tuscaloosa Incident Command
p: (404) 550-2963


The best way to help tornado and flood survivors as well as rescue workers is to make a financial contribution. Monetary donations allow disaster responders to immediately meet the specific needs of disaster survivors. The Salvation Army asks those who want to help to visit or call 1-800-SAL-ARMY (1-800-725-2769) and designate their gift “April 2011 Tornado Outbreak” or “May 2011 Floods.” Checks may be made out to:

The Salvation Army Disaster Relief
P.O. Box 100339
Atlanta, GA 30384-0339

At this point, in-kind donations are not being accepted outside the disaster area. Used clothing and used furniture are seldom required during an incident. However, these gifts are vitally important in supporting the day-to-day work of your local Salvation Army. Please consider giving these items to your local Salvation Army Thrift Store or dial 1-800-SA-TRUCK.

Donation totals:

As of May 9, 2011 $1,789,182 had been raised in support of relief efforts.

The Salvation Army is grateful to the public for their continued support.

PIO Contacts:
Mark Jones-Divisional PIO – Alabama, Louisiana & Mississippi Cell 601 278-2100

Kimberly George-Divisional PIO – Kentucky, Tennessee Cell: 423-503-1801

Valerie Johnson- Divisional PIO – Georgia Cell: 678-735-0480

Cindy Fuller- Divisional PIO – Arkansas, Oklahoma Cell: 405-830-6549

Follow us on the following Social Media sites:

Facebook: Salvation Army Emergency Disaster Services

@salarmyEDS @salvationarmyus @southern_spirit
@BhamSALVARMY @salarmyalm @tsacleveland